Regulatory Compliance Support for Products Removed from Amazon Canada

Amazon Canada requires many health and wellness products sold on its platform to comply with applicable Health Canada regulatory requirements. Products that do not meet Canadian regulatory expectations may be flagged, restricted, or removed from sale.

GNHP Consulting provides regulatory support for companies whose products have been delisted, restricted, or flagged on Amazon Canada due to Health Canada compliance concerns.

Our focus is specifically on Canadian regulatory compliance relating to:

• Natural Health Products (NHPs)
• Supplements requiring NPNs
• Veterinary Health Products (VHPs)
• Topical therapeutic products
• Cosmetics with improper therapeutic claims
• Label and claims compliance concerns

We help companies identify regulatory gaps, clarify product classification, and support corrective compliance strategies aligned with Canadian requirements.

Common Reasons Products Are Removed from Amazon Canada

Amazon Canada may restrict or remove products due to:

• Missing or invalid Natural Product Numbers (NPNs)
•  Improper product classification
• Non-compliant health or therapeutic claims
•  Cosmetic products marketed with drug or NHP claims
•  Label inconsistencies
•  Unsupported ingredient or efficacy claims
•  Missing VHP Notifications for animal wellness products
•  Regulatory discrepancies between product labels and online listings

Many international companies are unaware that Canadian regulatory requirements differ significantly from those in the United States and other markets.

Health Canada Compliance Matters

Health and wellness products sold in Canada must comply with applicable Health Canada regulations before being marketed or distributed.

Depending on the product category, requirements may include:

• Product Licence Applications (NPNs)
• VHP Notifications
• Cosmetic Notifications
• Site Licensing and GMP compliance
• Label and claims compliance
• Ingredient acceptability and classification review

Failure to align with Canadian regulatory frameworks may lead to marketplace restrictions or enforcement concerns.

Our Amazon Canada Compliance Recovery Services

Product Classification Review

We assess whether your product is appropriately classified as:

• Natural Health Product (NHP)
• Veterinary Health Product (VHP)
• Cosmetic
• Food or other regulated category

Proper classification is often the first step in resolving marketplace compliance issues.

NPN & Regulatory Pathway Support

For products requiring Natural Product Numbers (NPNs), we assist with:

• Regulatory assessment
• Product Licence Application preparation
• Label and claims review
• Evidence strategy support
• Submission coordination with Health Canada

VHP Notification Support

For pet supplements and animal wellness products, we provide:

• VHP eligibility review
• Ingredient and claims assessment
• Notification preparation and submission
• Marketplace compliance alignment

Cosmetic Compliance & Classification Review

We help cosmetic companies identify and correct issues related to:

• Therapeutic claims
• Ingredient compliance
• Cosmetic Notification requirements
• Cosmetic vs NHP classification concerns

Label & Claims Compliance Review

We assess:

• Product labels
• Online marketplace listings
• Marketing language
• Product descriptions
• Therapeutic and efficacy claims

Inconsistencies between labels and online listings are a common source of Amazon compliance concerns.